Goods are not automatically insured when in storage. Due to the high quality of our facility we have been endorsed by the major insurance companies. Many of our competitors have been unable to reach a similar standard and cannot offer insurance of your goods.

Storage By The Fox provides an easy and simple programme customers can participate in. This insurance is structured in a pay-as-you-go system so you only have to buy what you need, and automatically renews when you pay.

Although incidents in our self storage centres are extremely rare, insurance of your goods in storage is highly recommended. Customer’s goods are not automatically insured when being stored. It is the customer’s responsibility to be insured.

What Events are Covered

As a service to you we can arrange insurance against the following perils: Fire, lightening, explosion, earthquake, wind, storm and tempest, water damage and leakage, impact by vehicles or aircraft, malicious damage, riots and civil commotions, theft (subject to visual of forced entry).

Indemnity Value Cover

Your goods will be insured for Indemnity Value. This means the value is the replacement cost less an assessed allowance for condition, age, wear and tear.

Avoid Under Insuring

Please ensure that you declare the total market value of your goods to avoid under insuring.

Maximum Cover

The standard policy enables cover up to $100,000 loss. If you need additional cover, this can be arranged by request.

Policy Cover Exclusions

To understand the events excluded under the policy please read the Product Disclosure Statement.

Your Excess

An excess is the amount you must pay each time you make a claim. The policy is subject to a minimum excess of $100. Please refer to your policy for all of the details.

Underwriters

Midland Insurance Brokers Australia Pty Ltd (ABN 81 006 528 329) is acting as an intermediary for Miramar Underwriting Agency Pty Ltd (ABN 97 111 534 797).

How to Take Out Insurance

Simply opt-in by signing in the box on our Storage Agreement when you move-in to accept the insurance, read the Product Disclosure Statement and complete the Application Form.

In Case of a Claim

Claims must be made at the time of discovery of loss or damage. Claim forms should be collected from our Centre Manager. All negotiations are made directly with the insurance company.

Product Disclosure Statement

For a comprehensive explanation of the insurance please read the Product Disclosure Statement. Insert a link to click here for Product Disclosure Statement.